Exchange Policy

1. Eligibility for Exchanges
- Eligible Items : We accept exchanges on unworn, unwashed, and undamaged items with original tags and packaging intact.
- Timeframe : Exchanges must be initiated within 7 days of receiving your order.

2. Exchange Process
- Requesting an Exchange : To request an exchange, please contact our customer service team at +92 323 2854274 with your order number and details of the item you wish to exchange.
- Approval : Exchanges are subject to approval based on item availability and compliance with our eligibility criteria.

3. Exchange Options
- Size Exchange : Size exchanges are not catered, please make sure to order the right size before ordering.
- Color or Style Exchange : You may exchange an item for another color or style of equal or lesser value, only if there is a defect. Slight variation of color will not be considered for exchange.
- Exchange Only : We do not offer refunds. Exchanges are for items of equal or lesser value. If the new item costs less, we will issue store credit for the price difference.

4. Return Shipping
- Shipping Costs : Customers are responsible for the cost of shipping items back to us for exchanges.
- Shipping Methods : We recommend using a trackable shipping service or purchasing shipping insurance. We are not responsible for packages lost or damaged during return shipping.

5. Condition of Returned Items
- Condition Requirements : Returned items must be in new, unworn, unwashed, and undamaged condition with all original tags and packaging intact. Items not meeting these criteria will not be eligible for exchange.

6. Exchange Processing
- Processing Time : Once we receive your returned item and verify its eligibility, we will process the exchange within 15 business days.
- Confirmation : You will receive a confirmation email once your exchange has been processed and shipped.

7. Exceptions
- Final Sale Items : Certain items may be marked as final sale and are not eligible for exchange. Please check the product description before purchasing.

8. Contact Information
- If you have any questions about our exchange policy, please contact our customer service team at +92 322 2854274.